Refund Policy

Our 30-day satisfaction guarantee

We want you to feel good about your Green Queen purchase. If you’re unhappy with a product, contact us within 30 days of delivery for a refund of the product price.

How to request a refund

Email gianna@missgreenqueen.com with your order number and a brief explanation of what went wrong. If your order arrived damaged or you received the wrong item, include a photo if possible so we can help.

Shipping charges and returns

For damaged or incorrect orders, we also refund the shipping charge associated with the affected order. For other satisfaction-guarantee refunds, the original shipping charge is not refunded.

You do not need to mail back opened food products. Please contact us before returning anything.

Receiving your refund

Approved refunds are issued to your original payment method. The time it takes for the refund to appear depends on your bank or payment provider.

Earlier purchases

Purchases made before this policy takes effect remain covered by our previous 365-day refund policy. We’ll honor the policy that applied when you placed your order.